"App doesn't reflect problems with drivers that try to add an extra trip... Being dropped off miles from home, even after I talked over the phone about the problem to the help service."

"All of a sudden, I cannot use the map, the fares never load, so I cannot book an Uber... I've tried uninstalling and reinstalling it, still nothing. The help tab never loads either."

"The last few times I've reserved a ride... the ride would do something stupid like driving all the way here just to cancel. I've been waiting for an hour and 10 minutes after my reserved time."