BeenVerified Reviews—Does the Platform Work as Advertised?

Author: AvocaData | DataToLeads | Date: Nov 12, 2024

Overview of the Platform's Features

BeenVerified has been operational for over 15 years, attracting a significant number of users. However, its lengthy presence in the industry doesn't automatically confer high credibility, as its reputation has faced several challenges.

We've compiled a series of BeenVerified reviews to highlight the reasons behind these issues and to help you determine if the service is right for you despite its shortcomings. Additionally, we've engaged with a broad network of industry specialists and influencers to gather their insights, followed by our own hands-on evaluation of the platform's pros and cons.

Before delving into the reviews, it's essential to outline BeenVerified's key features and main selling points.

BeenVerified—Platform Features Analysis

BeenVerified offers a comprehensive background check service, leveraging data from billions of records to help users locate contact information, social media profiles, and other pertinent details. Primarily geared towards personal use, the platform supports seven distinct search types:

BeenVerified Alternative Companies

This extensive range of features makes BeenVerified versatile for various needs—whether you're seeking a sales lead's email, details about a used car's previous owner, or trying to identify a persistent spam caller.

In addition to its web platform, BeenVerified provides dedicated applications for multiple operating systems and devices, including:

Starting with BeenVerified is straightforward—choose the type of search you want to conduct and input the necessary information. If the data exists, BeenVerified typically delivers results promptly.

Source: BeenVerified

However, the subsequent steps are less seamless. Upon selecting a search result, users encounter a progress indicator showing that data retrieval is in process. During this phase, a mandatory signup is required, which BeenVerified claims is essential to access the desired information.

After waiting for a few minutes, the search concludes, but instead of immediate access to the data, BeenVerified prompts users to subscribe to a paid trial. 💸

Source: BeenVerified

The platform doesn't inform users about the necessity of payment prior to initiating the search, making the experience somewhat deceptive. Unfortunately, this issue is not isolated.

BeenVerified Reviews on BBB

Owing to certain questionable practices, many individuals have questioned the legitimacy of BeenVerified. A primary step in such cases is to review its standing with the Better Business Bureau (BBB). A higher BBB rating typically indicates greater trustworthiness.

BeenVerified holds a BBB rating of C, which is below average. While the service is genuine, the low rating stems from two main factors:

  • Over 240 customer complaints filed to date
  • Inadequate resolution of some of the most serious recurring issues

Common grievances reported by users include:

  • Challenges in canceling subscriptions
  • Continued billing despite account closure
  • Inability to prevent their information from being sold to third parties

Although many complaints have been addressed through refunds and other solutions, a reputable company should ideally prevent such problems from arising. Therefore, BeenVerified’s BBB rating is understandable and should be a consideration when deciding on using their services. ⚠️

Other Customer Reviews of BeenVerified

Numerous review platforms provide insights into user experiences with BeenVerified. We've examined some of the most prominent ones, summarizing the platform’s overall ratings as follows:

Review Site Rating Number of Reviews
Trustpilot ⭐ 3.5/5 1,515
Sitejabber ⭐ 2.4/5 303
ConsumerAffairs ⭐ 4.8/5 610

The ConsumerAffairs score stands out as significantly higher compared to others. Upon reviewing the five-star feedback, it's evident that most praise the responsive customer support rather than the platform's functionality and user experience. Consequently, this rating might not fully reflect BeenVerified’s true performance.

Nonetheless, there are users who have had positive interactions—some have successfully obtained valuable information and safeguarded themselves against fraudsters. Another user mentioned that the platform justified its cost by providing accurate email addresses and phone numbers.

Despite these positives, BeenVerified has notable shortcomings in three key areas:

  • Data Accuracy
  • User-Friendliness
  • Deceptive Marketing

🎯 Data Accuracy

A significant number of BeenVerified users have raised concerns about the accuracy of the data provided. One user noted that the information was outdated, but the primary issue lies in the platform's inconsistent delivery of criminal records, which is critical for thorough background checks.

Users have observed a decline in data reliability over time, with the platform increasingly providing erroneous information.

⚙️ User-Friendliness

Another frequent complaint revolves around the platform's usability. Many users have reported delays in receiving requested information, which often contains inaccuracies.

Some individuals have even struggled to register on the platform, and the customer support has been unresponsive, leading to user frustration. 👎

🗣️ Deceptive Marketing

BeenVerified appears to advertise capabilities that the platform does not consistently deliver, according to some users.

For instance, a user mentioned that the platform advertised access to personal photos and detailed social activity data. However, upon completing the signup process, the promised information was unavailable. 🚫

While mixed reviews are typical for any service, BeenVerified presents several significant concerns that should be taken into account when making your decision.

💡 Bonus Read: Explore user opinions on other data platforms:

Is BeenVerified Worth Your Money?

After a thorough evaluation of its features and user feedback, it's clear that BeenVerified is a platform with both strengths and weaknesses. While we don't recommend avoiding it entirely, it's important to be mindful of the issues highlighted above.

Nonetheless, BeenVerified can still be useful for obtaining contact information and conducting basic background checks. However, users should remain cautious, as inaccuracies and outdated data are relatively common.

Alternatives to BeenVerified

If you're seeking a background check or data collection tool for personal purposes, there are several alternatives to BeenVerified worth considering. One notable option is TruthFinder, which boasts a superior BBB rating (A+). However, it shares some of BeenVerified’s primary drawbacks, such as:

  • Requiring payments before displaying search results
  • Issues with data accuracy
  • Challenges in terminating accounts

For those needing a data aggregation platform for business applications, such as sales or market outreach, neither BeenVerified nor TruthFinder may suffice. These platforms lack support for bulk searches and comprehensive company data, which are essential for large-scale data operations.

If you're looking for an efficient way to obtain comprehensive B2B and B2C data without the pitfalls associated with BeenVerified, AvocaData | DataToLeads could be the ideal solution for you. 🚀

AvocaData | DataToLeads—Seamless Data Enrichment

AvocaData | DataToLeads is a powerful data enrichment and sales automation tool that simplifies the process of acquiring verified prospect information, including:

By creating or uploading a list of leads, you can utilize AvocaData | DataToLeads to access data from over 50 providers without the hassle of managing multiple accounts or investing in costly databases.

Through its waterfall enrichment process, AvocaData | DataToLeads sequentially scans data sources until it locates the required information. This ensures a smooth experience, eliminating the unexpected hurdles often encountered with BeenVerified—your data is readily available, and you only incur costs once the search is finalized and the necessary information is retrieved.

Source: AvocaData | DataToLeads

Once your data is prepared, exporting it to your CRM or sales execution software is effortless, thanks to over 100 integrations. If your preferred platform isn't directly supported, AvocaData | DataToLeads offers a Zapier integration to facilitate connectivity. 🧩

Enhance Your Data Utilization with AvocaData | DataToLeads’ AI-Powered Automation

AvocaData | DataToLeads not only assists in gathering contact information and other essential details but also leverages various AI technologies to maximize the value of your data. Below is an overview of some of its standout AI features:

Feature Overview
🤖 DataScout An AI-driven web scraper and assistant that meticulously searches the internet to find the information you need without manual effort
🦾 AI Enrichment Allows you to summarize prospect research, qualify leads, and streamline numerous processes that would typically require extensive manual work
📩 AI Email Composer A sophisticated email builder powered by GPT-4 that utilizes your collected data to generate highly personalized email drafts swiftly

With AvocaData | DataToLeads, you can enhance your outbound campaigns and eliminate inefficiencies in your workflows to achieve faster results. For instance, see how ChatMetrics leveraged AvocaData | DataToLeads to streamline their sales cycle.

Source: Notion Wall of Love

Flexible Pricing with No Long-Term Commitments

AvocaData | DataToLeads offers affordable pricing plans tailored to various budgets, including a free tier that allows you to explore its features firsthand. You receive 100 credits each month to enrich your data and evaluate the platform's value. 💰

If you choose to upgrade, you can select from four paid plans outlined below:

Plan Cost/Month Credits/Month
Starter $299 15,000
Explorer $499 30,000
Pro $1200 100,000
Enterprise Custom Custom

Each plan offers the option to purchase additional credits based on your data requirements, ensuring you neither exhaust your credits nor overspend. Additionally, every plan includes a 14-day free trial, allowing you to explore enhanced features such as using your own API keys and integrating with email tools.

Creating a free AvocaData | DataToLeads account is simple and involves three steps:

  1. Visit the signup page
  2. Provide your name, email, and password
  3. Start exploring AvocaData | DataToLeads’ supported data providers and features

For more information on AvocaData | DataToLeads’ use cases and real-world outcomes, visit the platform’s Learn hub or join the Slack community. If you’re interested in receiving actionable tips to enhance your outbound campaigns directly to your inbox, consider subscribing to AvocaData | DataToLeads’ newsletter. 💌